Privacy Policy

Last updated: September 15, 2026

This Privacy Policy explains how Sudanese Council Institute (SCI) collects, uses, and protects your personal data when you use our website, courses, and services. By using our Services, you agree to the collection and processing of your data as described here.

1. Information We Collect

Account details: name, email, phone number, country, date of birth (optional), and password (stored encrypted). Basic Google profile data (name and email) if you sign up or sign in with Google. Learning data: course enrollments, your progress, level test results, assignments, and certificates issued to you. The content of messages you send through the contact form, the chat assistant, or comments and reviews. Basic technical data such as cookies needed to run the site (like your session and language preference).

2. How We Use Your Information

To create and operate your account, enroll you in courses, and issue certificates. To communicate with you about your account, your courses, or to respond to your inquiries. To power the AI chat assistant, which uses your current message and recent conversation context to reply — conversations are not stored for the purpose of training any model. To improve, secure, and prevent misuse of our website and Services. To send you course updates or our newsletter if you subscribed, which you can unsubscribe from at any time.

3. Sharing Your Information

We do not sell your personal data. We may share limited data with trusted service providers we use solely to operate our Services, such as: Google (for sign-in), Anthropic (to power the chat assistant using your messages), and our email delivery provider (to send account and course notifications). Each is only permitted to process your data for the purpose we engage them for. We may also disclose your data if required by law, or to protect our rights or the safety of our users.

4. Cookies

We use essential cookies to keep you signed in and remember your preferred language. We do not use advertising cookies to track you across other websites.

5. Data Security

We take reasonable measures to protect your data, including password encryption and encrypted connections (HTTPS). That said, no system can guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active, or as needed to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may at any time request access to your personal data, ask us to correct it, or request deletion of your account, by contacting us using the details on our Contact page.

8. Children's Privacy

Our Services are directed at users old enough, under applicable law, to create an account without supervision.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any change.

10. Contact Us

If you have any questions about this Policy, you can reach us by email, phone, or WhatsApp using the details on our Contact page.